Shipping Policy
We ship performance parts nationwide from our Fort Pierce facility, authorized distributor warehouses, and manufacturer facilities. Because products vary from small bolt-ons to oversized and made-to-order systems, fulfillment time can vary by item.
Quick shipping summary
- Most in-stock products usually ship in approximately 7 business days.
- Carrier transit estimates begin after processing and fulfillment.
- Custom, made-to-order, special-order, and freight items can take longer. Contact us before ordering if timing is critical.
- Orders can ship in multiple packages when products come from different authorized warehouses.
For a product-specific estimate, call (772) 295-9160 or email operations@shiftcultureofficial.com.
Shipping rates and methods
Available carrier services and prices are calculated at checkout using the destination, package size, weight, and fulfillment origin. Ground and expedited services may be available. Oversized products can require LTL freight.
Tracking and split shipments
Tracking is emailed as each shipment leaves its fulfillment location. Multi-item orders can arrive in separate packages with separate tracking numbers. Carrier tracking can take time to activate after a label is created.
Address changes
Please review the shipping address before placing an order. Contact us immediately if a correction is needed. Once a shipment is moving, a carrier may charge an address-correction or redirect fee.
Lost or delayed packages
If tracking stops updating or a package is marked delivered but cannot be located, contact us. We will help open a carrier trace or claim when appropriate.
Freight and oversized deliveries
Freight carriers normally contact the recipient to schedule delivery. Inspect the packaging before signing. Note visible damage on the delivery receipt and take photos. If concealed damage is found, keep all packaging and contact us within 24 hours before installing the product.
Returns
Return eligibility and shipping responsibility are explained in our Refund & Warranty Policy.
Contact
operations@shiftcultureofficial.com
(772) 295-9160
3245 Okeechobee Road, Fort Pierce, FL 34947